BlackBerry Curve 8320 Phone, Titanium
Posted by adminJan 19
- Smallest, lightest BlackBerry with full QWERTY keyboard–weighs just 3.9 ounces
- Wi-Fi connectivity for Web browsing and access to T-Mobile’s Hotspot @Home unlimited calling service
- 2.0 megapixel camera with flash and 5x digital zoom; Bluetooth wireless connectivity with with stereo headset support
- Next-generation media player with audio and video playback in a variety of formats; expandable via MicroSD memory cards
- Includes: Battery, Charger, Stereo Hands-free Headset, USB Cable, Carrying Case and BlackBerry Desktop Software
Amazon.com Product Description
Adding a fashionable touch to Research in Motion’s formidable arsenal of telephonic, PIM, and media tools, the BlackBerry 8320 Curve for T-Mobile is also the smallest, lightest BlackBerry phone that includes a full QWERTY keyboard. This amalgam of the svelte BlackBerry Pearl and the more business-oriented 8800 combines RIM’s long-valued corporate email and messaging platform with a host of advanced multimedia features, including a 2-megapixel camera and s… More >>
BlackBerry Curve 8320 Phone, Titanium
Erica Asahan wrote:
Okay, this phone is crazy!!!!
I dropped it in the toilet and it quit working???! Help! I love it so much I wished they came out with it in 2000, It could have come in handy!!!
Rating: 5 / 5
I’ve had the Curve 8320 for 10 months. A month ago, the USB port failed – the phone wouldn’t charge or connect to the PC, and I could see one of the wires on the USB sticking out. I called T-Mobile for replacement, only to find out that their “policy” is to call from a different phone regardless of the problem. I did not have access to a different phone, and the problem was obvious. After two hour of waiting and then talking in circles with T-Mobile’s customer support they would not let me on to RIM’s tech support – they would not make an exception from their policy to use a different phone regardless of the problem. Since I didn’t have access to a second phone, their advise was to go to a customer center and call them from there. I did not call them back. I have no time for hours of resetting the phone and “troubleshooting” when the problem is evident. This is not the first time I have gotten similar treatment from T-Mobile. My Blackberry 8700G broke too, and they could not fix the problem, yet charged me $100 for “water damage”. That’s when I bought the Curve. I pay several hundred dollars each month for the privilege of using T-Mobile – at least 3x more than I pay for cable TV, and my cable company has 10x better service, including visits to my home when there are problems.
I know the other phone cos are far from perfect – but after such total lack of service and respect I simply have to go elsewhere.
Rating: 3 / 5
I told T-Mobile I wanted the Titanium, instead they sent me the Sunset Red. I called and they promised that they will ship out the Titanium right away, but when I followed up with them several days later, they haven’t shipped out the replacement yet. I changed my mind and wanted the 8820 instead and asked that they gave me discount for it just as they did for the Curve, however, they wouldn’t budge, didn’t offer to give me any discount at all for the 8820 and told me that any time I wanted to leave, I can do so. They weren’t apologetic at all for having made mistakes twice. So I left and went to AT&T. Their starter plan is $10 more expensive than T-Mobile but they have rollover minutes, so now I have the peace of mind knowing that if I went over my minutes, I wouldn’t get charge for over $200 like T-Mobile did to me. T-Mobile needs to learn a lesson. Consumers are the people who have powers since they are the ones who spend $$$, and there are many companies who are eager to have their monies. Consumers can walk away as they please and go to any companies who provide better services and respect their times. When I called to cancel my account, T-Mobile was hoping that I would have a buyer remorse with AT&T and don’t leave them. It was too late, having wasted enough of my time with them, I did not wish to do that anymore especially when I know that it will very likely to happen again giving the history.
Rating: 1 / 5
Since many people have described the phone here, I won’t go into detail other than to say the phone is great. This is my 4th Blackberry and clearly the best one yet overall.
T-Mobile coverage and customer service is terrible however. I would strongly recommend that before buying the phone, you do some testing of T-mobile coverage at your primary locations. My coverage at my house is incredibly variable, frequently shifting from 4 bars to zero bars and back in the course of a minute or two, sometimes during calls (when I of course get dropped).
As for customer service, I have made 3 calls to them over a nine day period to request a minor change to my account, and they still have not done it. Each time they apologize and tell me they are going to do it, but it still hasn’t happened. This last call they told me that I need to be more patient, and sometimes changes take several days to get done. incredible.
I have had cell phones for about 10 years, and used Sprint, AT&T, and now T-Mobile, and this is by far the worst experience I have had.
I wish I could write a better review, thank goodness I kept my old Sprint phone, so I have decent coverage in my neighborhood.
Rating: 1 / 5
I thought it was going to be a simple ordering of this phone and service through Amazon. Instead it became a long ordeal of hours of phone calls and wasted time. Amazon & T-Mobile don’t have a good working system to get these things processed correctly. Neither side could answer what happened and why T-mobile, though approved my credit, didn’t get the approval to Amazon. Amazon customer service were not all familiar with anything related to ordering cell phone service.
In short, now I’ve lost the entire order as Amazon cancelled it saying they never received approval from T-mobile but I did get the approval from T-Mobile after I had to call them and be on hold for 30min while they processed my information which I provided to them AGAIN over the phone though I had filled it out during the ordering of the phone through Amazon.
I’m very disappointed with Amazon.
Rating: 1 / 5